Privacy Policy

Welcome to Trekk Safari. This Privacy Policy governs how we collect, use, maintain and disclose information collected from users (referred to as “you” or “your”) of our website and services. Protecting your privacy is of the utmost importance to us, and we are committed to maintaining the confidentiality and security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.

Information we collect:

Personal Information: We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, participate in promotions or surveys, or otherwise interact with our website. This information may include your name, email address, mailing address, phone number, and payment information.

Non-personal information: We may automatically collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system and browsing preferences. This information helps us improve our website and improve your user experience.

How We Use Your Information:

Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and communicating with customer service.

Communication: We may use your email address to send you transactional updates, order confirmations, and important communications related to your account and purchases. You may also receive promotional emails if you have subscribed to our newsletter. You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the emails.

Personalization: We may use your information to tailor our website content and offerings to better meet your preferences and provide you with a personalized shopping experience.

Service Improvement: We use non-personal information to analyze website usage patterns and trends, which helps us improve the design, functionality and user experience of our website.

Legal Compliance: We may use your information to comply with applicable laws, regulations and legal processes, or to respond to legal requests from government authorities.

How we protect your information:

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. Our website uses Secure Socket Layer (SSL) encryption to protect your sensitive data during transmission. However, no method of data transmission over the Internet or electronic storage is 100% secure. Although we strive to protect your information, we cannot guarantee its absolute security.

Third Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted partners who help us operate our website and provide our services. These partners have agreed to keep your information confidential and use it only to help us provide our services.

Cookies:

Our website may use cookies to improve your browsing experience. Cookies are small data files stored on the hard drive of your computer or device that help us analyze website traffic, understand your preferences and provide a personalized experience. You can choose to disable cookies through your browser settings, but this may limit some features and functionality of our website.

Children’s Privacy:

Our website is not intended for use by persons under the age of 15. We do not knowingly collect personal information from children under 15 years of age. If we learn that we have collected personal information from a child under 15, we will take immediate steps to delete that information from our records.

Privacy Policy Changes:

We may update this Privacy Policy from time to time to reflect changes in our information practices. We will post the revised Privacy Policy on this page, and the updated date will be indicated at the beginning of the policy.

Your consent:

By using our website, you agree to the terms described in this privacy policy.

Contact Us:

If you have any questions or concerns about this privacy policy or how we treat your personal information, please contact us at +44 7958 426168/ info@trekksafari.com. Your privacy is important to us and we will respond promptly to any inquiries you may have.

Thank you for choosing Trekk Safari for your needs.