This policy is applicable to Worldwide. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

     Free Shipping

B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 8 – 10 days (Monday to Friday). Order cut off time will be 05:00 PM (GMT) Greenwich Mean Time (Dublin). Order handling time is 1-2 business day (Monday to Friday).

C. Delivery Terms:

We use the- AliExpress Standard Shipping, USPS, SF Express, Special Line-YW,Cainiao Super Economy Global, China Post Registered Air Mail,  to deliver the product Worldwide.

D. CHANGE OF ADDRESS:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@trekksafari.com or Call Us at +44 795 842 6168 .

E. TRACKING:
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.

F. Cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

G. Parcels Damaged In Transit:

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

CONTACT US: